Legal

Privacy Policy

How we collect, use, and protect your information when you use our website or services.

At edge digitizers, we are committed to protecting your privacy and safeguarding any personal information you provide when using our website or services. This Privacy Policy explains how we collect, use, and protect your information when you request quotes, submit design files, or interact with our services.

Information We Collect

When you use our services, we may collect the following types of information:

Contact Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Mailing address

Billing Information

  • Payment details processed through secure payment providers
  • Billing address
  • Transaction records

Project Details

  • Uploaded artwork or design files
  • Order instructions
  • Project specifications

How We Use Your Information

We use collected information to provide and improve our services, including:

  • Processing embroidery digitizing or vector art orders
  • Responding to customer inquiries
  • Sending order updates and confirmations
  • Improving service quality
  • Maintaining internal business records

Information From Third Parties

In some cases we may receive limited information from trusted partners such as payment processors or delivery services to complete transactions and maintain accurate records.

Data Security

We take appropriate technical and organizational measures to protect your personal data including:

  • Secure encrypted servers
  • Restricted access to sensitive information
  • Secure payment processing providers

Disclosure of Information

edge digitizers does not sell, trade, or rent personal information.

Information may only be shared when:

  • Required by law
  • Necessary to process payments
  • Required to deliver services through trusted partners

Design Confidentiality

All submitted designs, artwork, and files remain strictly confidential.

edge digitizers will never reuse, distribute, or publish customer designs without explicit permission.

All intellectual property remains the property of the original owner.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions regarding this Privacy Policy please contact:

Email: info@edgedigitizers.com
Phone: +1 (365) 298-0750